No Time for Teamwork? 

by Mario Moussa, Ph.D., and Derek Newberry, Ph.D.

“Culture?” The half-formed question hung in the air between the puzzled speaker and a room full of students. We were hosting Larry, a founder of three successful energy startups, as a guest lecturer in our seminar on corporate culture at the University of Pennsylvania. We had just asked the veteran entrepreneur what we thought was… [More]

The Good News Continues

by Richard Tollefson

Charitable giving by American individuals, estates, foundations and corporations increased 12.2 percent over two years in 2014 and 2015 (the largest two-year increase since 2003-2005). Today’s Americans, in fact, give one billion dollars per day in their efforts to assist others, accounting for $373.25 billion in 2015. According to the Giving USA 2016 report, total… [More]

Overhead and the Nonprofit

by Richard Tollefson

Today’s nonprofits often find themselves looking over their shoulders. “They worry about the scrutiny or debate that may rage over their spending while, at the same time, understanding the critical need to invest in their enterprises in order to fulfill their missions,” says Robert Ashcraft, Ph.D., executive director of ASU’s Lodestar Center for Philanthropy and… [More]

Are Unknowing Mistakes Driving Away Customers?

by Joseph Michelli, Ph.D.

Loyal customers are hard to come by these days. We all know this. After struggling through years of turmoil and uncertainty, the last thing most leaders would purposely do is take customers for granted. And yet, in many a company, all the fervent efforts to attract and retain them are falling curiously flat. It’s not… [More]

Better Branding = Fundraising Impact

by Richard Tollefson

Two simple questions lie at the heart of a nonprofit’s branding and marketing efforts: Who? and Why? Who is the nonprofit helping, and why? “Organizations often forget what they’re really about,” says Russ Haan, founder of Phoenix-based Charles Russell, a visual storytelling consultancy. Knowing that answer, he says, is the essence of a strong brand… [More]

Leadership 

by Mike Hunter

Leadership experts David Pendleton and Adrian Furnham present an innovative model for leadership success in a turbulent world. When times are hard, leadership makes the greatest difference. This updated second edition shows how to make the kind of difference that all organizations, both public and private sector, want and need. Early chapters show the powerful… [More]

Fix It

by Mike Hunter

One factor, more than any other, causes the problems business leaders fear most. Lackluster performance, sinking profits and unmet stockholder expectations all stem from one source: a massive decline in employee engagement. Rather than blaming employees themselves for the decline, however, the Workplace Accountability Study reveals how to fix it. The secret lies with those… [More]

Releasing the Hidden Innovation Brakes

by Stuart Cross

The senior vice president for product development and his team had spent nearly 18 months developing a new range for an international cleaning products business. Initial customer research in two European markets had identified a need for office cleaning machines with a more efficient use of the cleaning agent, and the project had passed through… [More]

Who Manages the Endowment? 

by Deborah Whitehurst

Though they are only one part of a nonprofit’s cash equation, endowments provide a predictable source of income and may be a lifeline during economic downturns. They allow nonprofit entities to produce income as well as growth. But who should manage the assets in an endowment? It might seem a single executive or executives seated… [More]

Return on Integrity 

by Mike Hunter

Core values have been featured in countless books over the last decade, but none has taken the search as deep or has focused on the intersection of leaders’ personal values and those of their organization. At this intersection, Return on Integrity reveals the linchpin of leadership and legacy. Core values are not just a guide; they… [More]