The Employee Experience

by Mike Hunter

The Employee Experience helps organizations attract and retain top talent, and reveals the secrets for building a deeply engaged workforce. With insights into the dynamics of trust and mutual expectations, this book proves that before a business can deliver a transcendent customer experience (CX), it must first build a superlative employee experience (EX). It’s not… [More]

Avoid Salary Surprises with Federal Overtime Rule Change

by Anna Brewer

The U.S. Department of Labor’s changes to the Fair Labor Standards Act scheduled to go into effect on December 1 raises the federal minimum salary level for overtime pay for FLSA-covered workers to $913 per week, or $47,476 annually. The rule change announced this past spring has many companies already making preparations; the following tips… [More]

File this Under: The Complexity of Managing Personnel Documents 

by Mike Saucier

The basic management of personnel files used to be pretty simple: Collect some basic information and stick the files on a shelf somewhere. Today, the matter of collecting and storing private employee information is not as simple, even with the available option of going digital. For example, today’s employers and human resources managers have to… [More]

5% More

by Mike Hunter

5% More presents a painless route to change, with results that can last a lifetime. Whether the goal is to boost health, wealth or wisdom, this book reveals a key technique that makes it stick. Breaking big goals into small chunks makes them easier to achieve, but the trick is in making those chunks large… [More]

Aligning Skills and Expectations

by Rebecca Kalogeris

Professionals across all industries are expected to do more with less. As such, strategy and high-level thinking often take a back seat to the tactical. It’s easy for days to turn into reactionary spirals rather than proactive, purposeful ones. A recent Pragmatic Marketing survey of product managers and marketers shed light on this very trend… [More]

Digital Forces a Change in World of Work 

by Mike Hunter

Responding to disruptive changes in digital technology, business models and workforce demographics, 92 percent of business and HR leaders have identified the critical need to redesign their organization to meet global business demands. This is according to Deloitte’s fourth annual report, “Global Human Capital Trends 2016: The new organization, Different by design.” Yet only 14… [More]

Are We Really Hard at Work?

by Mike Hunter

Americans outwork many of their foreign peers by hundreds of extra hours per year, a fact that sometimes intrudes into discussion of healthcare coverage as a workplace issue. Personal-finance website WalletHub conducted an in-depth analysis of 2016’s Hardest Working Cities in America to identify where Americans work the hardest, comparing the 116 largest cities across… [More]

Is Work About Time?

by Ginka Toegel

In this day and age of hyper connectivity and changing values, it’s a wonder that many of us still work in an office during a fixed window of hours. Of course, for airports, hospitals, shipping companies, retail stores and many other organizations to run efficiently, they need to have strict schedules and their workforce has… [More]

To Telecommute or Not to Telecommute?

by Anne Caldwell 

Today’s workforce is changing. More than 80 percent of employees consider telecommuting a job perk, and 36 percent would sacrifice salary for the option of telecommuting at work, according to a survey conducted by Global Workplace Analytics. This begs the question: Should employers provide telecommuting options? The increased demand and employee popularity of telecommuting in… [More]

The Value of Values-Based Hiring

by Brian Mohr and Richard Tollefson 

It happens all the time: A candidate with impeccable credentials steps up to a nonprofit leadership position only to step down within a year or so. But why? And why so often? A number of reasons could be at play — expectations aren’t being met (by employee or employer), co-workers’ work styles clash, the workload… [More]